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Claims

We are with you on the worst day

A claim is the only reason insurance exists. Report it any hour — we open the file, push the adjuster and translate every letter that lands in your mailbox.

Report a claim

Available 24/7 for emergency claims

How a claim moves

1

Claim Reported

You call or email us. We take the details and open the file with the carrier the same day.

2

Claim Assigned

The carrier assigns an adjuster. We make the introduction and give you their direct contact.

3

Investigation & Evaluation

Damages are inspected and documented. We make sure nothing legitimate gets left out of the estimate.

4

Resolution & Settlement

The claim is settled and paid. We review the settlement with you before you sign anything.

Before you call, if you can

Report the incident promptly — delays can cost you coverage
Have the date, time and location ready
Note everyone involved and any policy or report numbers
Photograph the damage from several angles
Collect witness names and statements
Keep receipts for anything you spend because of the loss
Stay in regular contact with your claims representative

Emergency? Call first, file second.

If anyone is hurt or property is still at risk, call 911. Make the scene safe, then call us — coverage questions can wait a few minutes.

(209) 920-0003

Let's find your right coverage.

Tell us a little about what you need protected. We will come back with options, side by side, in plain language.

No obligation. No pressure. Ever.